Privacy Policy

1. Introduction

Pro Player Tracker ("PPT", "we", "our", or "us") is operated by Redhead Studios. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

Information you provide directly:

• Account information: email address, display name, and password when you register. If you sign in with Google or Apple, we receive the profile details they share with us (such as your name, email address, or an Apple private relay address) and a unique account identifier.
• In-app preferences: sports, teams, and players you choose to follow.
• Widget layout configurations you save to your account.
• Push notification preferences.
• Chat content: the messages you post in game chat and your chat display name, plus any reports you submit about other users' messages.
• Feedback you send us through the app.

Information collected automatically:

• Device identifiers (Firebase installation ID, which we associate with your account ID for analytics and crash reports), push notification tokens if you enable alerts, and, if you allow it, your device's advertising identifier.
• Advertising data: ad interactions and related diagnostics collected by our ad partner (see Section 4).
• Purchase status: whether you hold an active Premium subscription, as confirmed by Apple or Google. We do not receive your payment card details.
• App usage data: screens visited, features used, session duration.
• Crash reports and performance diagnostics.
• IP address and general geographic region (country / state level).

Website visitors: Our website uses Google Analytics (via Firebase) to measure page views, approximate location, device and browser type, referring site, and clicks on our app store links. This uses cookies and does not identify you personally. We do not run the analytics script if your browser sends a Do Not Track or Global Privacy Control signal.

Information we do NOT collect:

• Precise GPS location.
• Contacts, photos, or files on your device.
• Payment card details (handled entirely by Apple App Store or Google Play).

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Deliver and personalize the Service (player stats, widget layouts, notifications).
• Process subscription status (via Apple / Google receipts — we never see payment details).
• Send push notifications you have opted into.
• Operate and moderate game chat, including automated screening of messages, handling reports, and enforcing chat bans.
• Show ads to free users, including rewarded ads.
• Diagnose bugs and improve app performance.
• Comply with legal obligations.

We do not sell your personal information to third parties in exchange for money.

4. Sharing Your Information

We may share your information with:

• Firebase / Google Cloud — our backend infrastructure provider. Data is stored in Firestore and processed by Cloud Functions. See Google's Privacy Policy.
• Google AdMob and its ad network partners — we show ads (including rewarded ads) to free users. These partners may collect your device's advertising identifier, IP address, and ad interaction data to deliver and measure ads and to personalize them where permitted. On iOS, we ask for your permission through Apple's App Tracking Transparency prompt before using your advertising identifier; if you decline, you can still use every feature of the app. You can change this choice at any time in iOS Settings → Privacy & Security → Tracking, or in your device's advertising settings on Android. See how Google uses data from ads.
• Google and Apple sign-in — if you choose to sign in with Google or Apple, those providers authenticate you and share the account details described above. If you delete your account, we ask Apple to revoke the Sign in with Apple connection.
• Other users — your chat display name and the messages you post in game chat are visible to other signed-in users in that chat room. Do not share personal information in chat.
• Apple / Google — subscription receipts are validated directly with the platform stores.
• Law enforcement or regulators — if required by applicable law or valid legal process.

No other third parties receive your personal data.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where retention is required by law (e.g., financial records related to subscriptions).

Chat moderation records. To keep the community chat safe and to enforce our Terms of Service, we retain certain moderation records after you delete your account. This includes chat bans (so a banned user cannot return with a new account), the content and evidence supporting a moderation action, and reports submitted about chat messages. We keep these records only as long as needed for safety, abuse prevention, and legal compliance.

5A. Game Chat

Game chat is a public, user-generated feature. Messages (up to 280 characters), your chat display name, and a timestamp are stored in our database and are visible to other signed-in users in the same chat room. Chat rooms close after the game period and their messages are set to expire automatically.

To keep chat safe, messages are screened automatically before posting, and you can report messages and block users from within the app. We review reports and may hide messages, issue warnings, or ban users. If you delete your account, your chat messages are removed, but the moderation records described in Section 5 are kept.

Blocked users. If you block a user, we store that user's account identifier and chat display name in a private list linked to your account so we can hide their messages from you. The list is not visible to the blocked user or anyone else, and it is deleted when you unblock the user or delete your account.

6. Security

We implement industry-standard security measures including TLS encryption in transit, server-side encryption at rest, and Firebase Authentication for account access. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Service is not directed to children under 13 (or under 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it promptly.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Opt out of non-essential communications, including push notifications (in the app or your device settings).
• Withdraw your consent to personalized advertising or ad tracking at any time (see Section 4).
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at the email below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above and, where appropriate, by sending an in-app notification. Continued use of the Service after changes become effective constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please email us at: pro.player.tracker@gmail.com